> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.crisscross.money/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.crisscross.money/_mcp/server.

# Contact Us

> Find out how to reach CrissCross support for technical assistance, sales inquiries, and general questions.

### Overview

Whether you need technical support, have questions about your integration, or want to explore partnership opportunities, the CrissCross team is here to help. Below are the best ways to get in touch with us based on your specific needs.

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### Technical Support

If you encounter issues with your CrissCross integration or need help debugging, please contact our **technical support team**.

* **Support Email**: [support@crisscross.money](mailto:support@crisscross.money)
* **Response Time**: We aim to respond to technical inquiries within **24 hours** on business days.

To help us assist you faster, please provide:

* Your **merchant ID**
* A detailed **description of the issue**
* Any relevant **API logs or error messages**

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### Sales and Partnership Inquiries

If you’re interested in learning more about our products or discussing partnership opportunities, reach out to our **sales team**.

* **Sales Email**: [sales@crisscross.money](mailto:sales@crisscross.money)
* **Office Hours**: Monday to Friday, 9 AM – 5 PM (UTC)

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### General Inquiries

For any other questions or feedback, please contact us at:

* **Email**: [info@crisscross.money](mailto:info@crisscross.money)

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