Contact Us
Get in touch with the CrissCross support team
Overview
Whether you need technical support, have questions about your integration, or want to explore partnership opportunities, the CrissCross team is here to help. Below are the best ways to get in touch with us based on your specific needs.
Technical Support
If you encounter issues with your CrissCross integration or need help debugging, please contact our technical support team.
- Support Email: [email protected]
- Response Time: We aim to respond to technical inquiries within 24 hours on business days.
To help us assist you faster, please provide:
- Your merchant ID
- A detailed description of the issue
- Any relevant API logs or error messages
Sales and Partnership Inquiries
If you’re interested in learning more about our products or discussing partnership opportunities, reach out to our sales team.
- Sales Email: [email protected]
- Office Hours: Monday to Friday, 9 AM – 5 PM (UTC)
General Inquiries
For any other questions or feedback, please contact us at:
- Email: [email protected]
